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Dispatch Policy

Goods are normally dispatched within 7 days. If we are unable to despatch your order within 14 days, we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order. 

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Cancellation and Returns

If you are not satisfied with the goods or have changed your mind you have the right to cancel within fourteen days of the contract, or fourteen days of receipt of the goods (whichever is the longer), return the goods and receive either a full refund of your monies or replacement goods. Please send an e-mail to us before you return goods, telling us that you are returning the goods and why.

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Colours

The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

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Confidentiality

All confidential information, including credit card details, are held securely and only transmitted in encrypted form. When you purchase products from us your payment details are processed by a third-party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. When you are on a secure page, a lock icon will appear on web browsers such as Microsoft Internet Explorer, Safari, Google & Google Chrome.

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